Happy Customers and Positive Feedback
Staff at Index like to make customers happy; getting orders right first time, every time, is important to us. We pride ourselves in providing a friendly and helpful service; finding merchandising solutions and offering great product advice.
We celebrate when we receive positive feedback; it's great to know when customers are happy to buy from Index!
David at Sunset Stories: Amazing response to a small business !!!!! Fantastic help and fast samples!! Many, many, many ,thanks
Deana at Octopus Collation Solutions: Just wanted to say how impressed I have been with the services and staff at Index; the team is extremely helpful and friendly, and the delivery time on samples and orders is excellent.
Wendy at The School Wear company: I recently placed an order, and the service offered by the team at Index was ‘exceptional’. This was my first order, and I made the phone call after 4pm on a Friday afternoon. The items I required were in stock, but as I needed next day delivery (ie on a Saturday), a member of Index team very kindly made a dash down to the local post office to ensure that the goods were received in time. It is refreshing and very unusual in the current climate to find a company who will go the extra mile, and are not bound by the rules of red tape!
Paul at PurFlo: Thanks to you all at Index; and thanks so much for meeting the deadline, it is really appreciated.
Helen at Sefton TransMail: Index are fantastic which is why I keep coming back to you for eurohooks. Your customer service is outstanding and I cannot rate you enough around our office. I would therefore like to use you for outsourcing as many products as possible.
Claire at Peri-dent: I received the 100 samples this morning. Thank you very much for your quick work.
Stacey at Plaspro & Co: It is working with people like you that make this business worthwhile.
Elliot at Baby Doll Bling: Last year, kindly you sent me a collection of sample translucent sticky back hooks, for my retailers to hang my product …. The good new is that they are still hanging and none have parted from plastic packaging.
